Kari - or anyone else who has a Dyson vaccum cleaner

[Delia and girls]

I just got half my house done when the belt busted. Ron and I have been through the instructions but we can't find how to replace it. We'll make a trip to Home Depot later to get a new one. Ron says he can figure it out, but I was wondering if you could give me some instructions.

[Kari]

I'll check when I get home to see if mine has instructions on how to replace it. what model do you have?

[Kari]

Here is their support information too - they can probably tell you how to replace it...

How do I get my Dyson serviced?

If you feel your Dyson needs a service, please contact our toll-free Helpline at

1-866-my-dyson (866-693-9766), between the hours of:-

    * 7am - 8pm (CST) Monday to Friday
    * 8am - 6pm (CST) on Saturday
    * 9am - 6pm (CST) on Sunday

Most questions or inquiries can be solved over the phone by one of our Helpline staff.

If it is determined that your vacuum needs to be serviced, a Helpline representative will assist in locating a Dyson authorized service center nearest you.

If a Dyson authorized service center is not conveniently located to you, the Helpline will arrange to have your unit shipped to Dyson directly for service and shipped directly back to your residence.

Our Helpline operators will be happy to advise you on the service process - please ask if you need clarification.

[Delia and girls]

Thanks for the numbers. We're on our way to buy the belt. Hopefully, we can figure it out but it's nice to know we have the numbers if we need them.